Frequently Asked Questions

What makes you special, that I should place an order with your company?

We esteem our relationship with our client(s). We don’t consider building impractical assurances or policy to attract client(s) in order to deal with Logo Artista like many others online business(es) do now. We deem with the intention to quality that we will deliver are tailor made and approval ratio is 100% so we can continue doing business together for a long term.

At what timeline, will I get the first set of concepts for the logo?

Our designers are very well-organized. Your preliminary concepts are delivered within 2- 3 business days. As soon as you validate your project, designer(s) is/are allocated to your job that right away begin the process on your logo.

I can’t choose a package, what do I do?

That’s no problem! You can get a custom quote tailored to your project. Head on to our contact form right above our footer and fill it up with the details of your project. We’ll reach you with a custom prepared package via email very soon.

Your website says unlimited revisions, is that true?

We do propose unlimited revisions (depending upon the package), in anticipation of you came across the ideal tailor made logo. After all it is your brand name image and we’d be pleased to support you in accomplish your revelation.

Can I present my thoughts and you may possibly tailor made logo for me based on the idea?

Absolutely, your thought(s), idea(s) and suggestion(s) is what will allow us to create your logo in concurrence to your fondness. You can let us know your thought(s), idea(s) and suggestion(s) and we will accomplish your revelation to its best.

Who will be the owner of the logo? How does it happen?

Once you confirm the logo that you would like to finalize and paid us for the services, you would be transferred the ownership rights of the logo. Logo Artista does not preserve any privileges on logos that are paid for already.

My logo is pixilated, when it is printed or enlarged? Can you convert it into vector format?

Absolutely, we would require an image or a live web link if possible. We will look it over and advise you the time rotation based on the difficulty of your present design.

When do I have to pay for the services?

All the payments are in advance. However, we offer you a 100% approval assurance or 30 days refund warranty.

Do you have experience in my particular industry? Do you have any past clients from my industry?

You can check our portfolio to see if we have worked with a similar company. We are experts in what we do regardless of the industry or fields. We have had clients from the field of technology to healthcare, retail and education etc. If you don’t see a company you recognize, we still think we can do splendid work for you. Pixel Logo Design’s approach towards work is unique and effective. We study each and every one of our client thoroughly before devising a strategy for them keeping in mind their image, goals, industry trends and current position in the market.

Why waste the money on other mediums? Why not just the online marketing, it is the most beneficial one anyways, ain’t it?

Social media revolution is indeed a thing and its happening all around us but it doesn’t change the fact that people do go offline. This is the reason your marketing efforts should be spread across all mediums and not just focused on one area. Think about the giant businesses, are they only marketing through their online channel? No. That’s because marketing across all mediums is essential to reach your target audience. However we get that it’s not always affordable to shoot your brand through all channels right away. Logo Artista can always work around your budget and devise an effective marketing plan according to your affordability.

I already have a brand and loyal consumers. I just need a little tweaking of my brand? Can you guys do that for me?

Most definitely. Our branding experts excel in re-branding and breathing new life into dead brands. You would need to share your current brand and we will proceed from there.

What am I supposed to do? What would be my role during the entire process?

You can rely on us for completing your work on promised deadlines and we expect the same timeliness from our clients. If a client does not get back to us within 21 days, we reserve the right to cancel the project at client’s expense. We understand that some major thinking and decision making is involved in making branding decisions however you can ask us for more time but in the event of client being non-responsive, we will stop the project after the advised time period has passed.

How do I know that you would not run away with my money and mid-project?

Logo Artista is not a flight risk, you can check reviews from our happy clients here and you can also follow us on our Facebook page and Instagram to know us better.

Does Google Adwords or Search Engine Optimization assist in getting more traffic on the website? How does it work?

Yes, Google Adwords and Search Engine Optimization assist in getting traffic on the website. It is done with help of relevant keyword/searched terms related to the industry. If people search the related keywords, your ad on Google Adwords will appear and if you are doing Search Engine Optimization than the organic traffic will be coming to your website with relevant keywords/phrases. In Google Adwords, you would only pay when the customer clicks the ad, meaning you would only be paying for visitors and not for displaying your ads. For Search Engine Optimization you will be paying a monthly fee to optimize your web page or website in order to generate traffic.

Which Content Management Systems do you use?

We use diverse programs and it is base on the requirements of your webpage. We use WordPress, Drupal, Joomla etc. or you can request it customized too. Just let us know your specifications and we will make it happen.

Does it matter if my website doesn’t shine like a rainbow? Content is the king anyways, right?

The graphics don’t of necessity, have to be vivacious but a high-quality web design is visually outstanding and attractive. To take hold of the interest of visitor that would on a standard auxiliary only 3 seconds of his time on your webpage is not an easy job. Therefore your web design requirements are to be attractive in an adequate amount that the visitor continue and read your content. It’s an asset for your business and we assure that you will not be disappointed.

I own a small business and operate it out of my backyard? Do I really require a website?

Your website is your online marketer that’s reachable round the clock worldwide. You are give power to your client by letting them opt your company sitting in pacify of their own houses. In spite of the mass and level of your company, a website is vault to make it mature and boom.

Would you configure email accounts for my website as well?

Yes. We can do that for you. We will set up email accounts ending with your domain’s name so you have a professional email accounts for your business.

When will I get the copyrights of my website?

Once the development is created, we deliver a complete website to you and transfer the copyrights.

Can I manage my website?

If your website is CMS, you can definitely manage, edit and delete your website pages using a user-friendly interface.

Is the payment in advance?

Yes, the payment for the project is in advance. However, we offer a 30 days refund warrant and laso 100% approval assurance.

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